At Pro Health Wellness Center (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information through our website, booking systems, SMS/text messaging program, and email marketing program.
We may collect the following information when you interact with our website or services:
Name, phone number, email address, and billing information when booking services or making purchases.
Health-related information you voluntarily share with us for treatment purposes.
Data collected through cookies, including items placed in your cart and whether your cart has been abandoned.
Device, browser, and location data (if location-based services are enabled).
Your information may be used to:
Schedule and manage appointments.
Process payments securely.
Provide customer service and respond to inquiries.
Send you updates, promotions, appointment reminders, and cart recovery messages (via SMS or email).
Improve website performance through analytics.
SMS Abandoned Cart: Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS.
By providing your phone number, you consent to receive SMS messages regarding appointments, promotions, and cart reminders.
We do not share or sell your SMS opt-in data or consent to third parties.
Standard message and data rates may apply. You may opt out at any time by replying STOP.
By providing your email address, you consent to receive promotional emails, appointment reminders, and service updates.
You may unsubscribe at any time by clicking the Unsubscribe link included in every email.
We do not share or sell your email opt-in data or consent to third parties.
We may share limited information with service providers (e.g., booking platforms, payment processors) necessary to deliver our services.
Exclusion: The above excludes text messaging originator opt-in data and consent, as well as email opt-in data and consent. This information will not be shared with any third parties.
We use cookies and similar technologies to:
Track browsing activity on our site.
Store cart and booking preferences.
Provide targeted promotions and abandoned cart reminders via SMS or email.
You may disable cookies in your browser, but some site features may not work properly.
Certain treatments may involve sensitive health information. Any such information shared with us is handled with confidentiality and in compliance with applicable privacy and medical data regulations.
If you enable location services, we may collect location data to provide personalized offers or nearby service recommendations. You can disable this feature in your device settings.
You may request:
Access to the personal data we hold about you.
Corrections or updates to your information.
Deletion of your data, where legally permissible.
Opt-out from SMS or email marketing communications.
